Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and flourish in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, addressing their queries and requests through live chat. You will have a crucial role in providing a positive and seamless customer experience.
- Responsibilities include:
- Assisting to customer inquiries through live chat in a timely and professional manner.
- Delivering accurate information about our products and services.
- Resolving customer issues and escalating complex cases when necessary.
- Collaborating with other team members to ensure smooth customer service operations.
Are you interested in this dynamic opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can succeed.
Analyst - Inbound Chat: Customer Operations at Eclerx
Eclerx is on the hunt for a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our fast-paced Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing top-notch support and resolving their inquiries in a timely and professional manner.
- Your responsibilities include:
- Providing prompt and thorough responses to customer inquiries via live chat.
- Resolving a wide range of customer issues, escalating complex cases as needed.
- Maintaining accurate records of customer interactions within our CRM system.
- Partnering with other team members to ensure a seamless and positive customer experience.
The ideal candidate will have:
- Superb written and verbal communication skills.
- A strong understanding of customer service principles and best practices.
- Strong organizational skills in a fast-paced environment.
- Proven ability to solve problems
If you are interested in join our team and make a positive impact, we encourage you to apply today!
Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune
Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at solving customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, offering prompt and effective support through live chat interactions. You'll handle a variety of customer requests, from questions about products and services to technical help.
- Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
- Skills Required:Excellent communication and interpersonal skills
- Benefits of Joining Our Team: Dynamic and collaborative work environment
If you are click here an enthusiastic and customer-centric individual who is ready to make a contribution, we encourage you to apply! Send your resume to [email protected].
Seeking Talented Inbound Chat Analysts at Eclerx Pune
Are you a results-oriented individual with a talent for communication? Eclerx Pune is looking for talented Support Specialists to join our thriving team. In this role, you will be the first point of support for our loyal customers, providing exceptional service via live chat. If you have a commitment to excellence, we encourage you to submit your application.
- As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and efficient manner.
- Competitive compensation and benefits await the right candidate:
- To apply, please visit our website:
Craft a Difference: Inbound Chat Analyst Role at Eclerx
Are someone individual looking to have a real difference ? Eclerx is hiring for a talented and motivated Inbound Chat Analyst to become part of our rapidly growing team. As an Inbound Chat Analyst, you will be the primary interaction for our esteemed clients.
- Your responsibilities will include :
- Offering prompt and helpful assistance to users via live chat.
- Tackling customer inquiries in a timely manner.
- Collaborating with internal colleagues to guarantee seamless customer interactions
If you are keen to learn, advance, and contribute meaningfully , we encourage you to submit your application .
Boost Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.